Stop losing customers to expired credit cards.
Recover Failed Payments Without the Script
Quitlo calls customers within minutes of a failed payment, finds out what's going on, and helps you recover the revenue before they notice and cancel. Structured summary delivered to Slack.
From engineers who built software for
AI:
“Hey, I'm reaching out because it looks like your last payment didn't go through...”
This is a live AI voice agent. Press play and speak. It will respond in real time.
Built for SaaS teams losing revenue to involuntary churn every month.
No credit card required. Running in 5 minutes.
This is what happened 6 minutes after a payment failed.
Hey, this is Alex from Dashwise. Quick heads-up — the card we have on file expired, so your last payment didn’t go through. Want me to send you a secure link to update it?
Oh, really? I didn’t even notice. Yeah, that’d be great.
No worries — happens all the time. I’ll send that over now. Should hit your inbox in a sec.
Payment update link sent via email
Actually, yeah — I got a new card last month. I’ve been meaning to go through all my subscriptions and update them.
Expired card — customer intends to continue service
Makes sense. While I have you — everything good with Dashwise? Just want to make sure.
Oh yeah, we use it every day. My whole team relies on it for reporting. Just need to update the card.
Active daily user — high recovery probability
Great to hear. The link’s in your inbox — takes about 30 seconds. Anything else I can help with?
Nope, that’s it. Thanks for calling — would’ve probably let it lapse otherwise.
Customer confirmed they would have churned passively without this call
Glad we caught it. Have a good one!
This customer was 48 hours from automatic cancellation. The call took 44 seconds. Card updated 4 minutes later. Revenue recovered.
Four minutes after the call ended, this appeared in #revenue-recovery:
Every failed payment. Every recovery. In the channel your team already checks every morning.
You're already losing revenue to failed payments. You just don't see it.
Dunning emails
Templated emails that land in spam.
You recover some. You lose most silently.
Retry logic
Retries the same expired card 4 times.
If the card’s dead, retrying won’t help.
Manual calls
Your team calling customers one by one.
Doesn’t scale past 10 failures/month.
Quitlo
AI calls within minutes, finds the issue, sends a recovery link.
You recover revenue you didn’t know you were losing.
Five minutes. Recovering revenue by tomorrow.
Connect Stripe
One OAuth click. Secure access.
Connect Slack
Pick your channel. Done.
That’s it.
Failed payments trigger calls automatically.
No configuration, no scripts to write, no manual monitoring.
What lands in your Slack. Every time.
Payment failure reason
Expired card, billing error, or bank decline — identified in the customer’s own words
Stay or go signal
Whether they intend to remain a customer or are silently leaving
Customer engagement level
Are they actively using the product or already gone?
Action taken
Payment update link sent, issue escalated, or manual follow-up flagged
Revenue at risk
The exact dollar amount you’ll lose if the payment isn’t recovered
Key quote
The most revealing thing they said about their intent to stay or go
After 30 days, you'll see the money.
Sample data shown below — your dashboard populates as calls complete.
Recovery rate breakdown
What the call revealed
Not every failed payment is a card issue. Some customers have already decided to leave and just haven't canceled yet. Without a call, they disappear and you never know why.
Dunning emails can't tell the difference. The call can.
$4,850
recovered this month from 23 calls
Your Quitlo subscription paid for itself 16x over.
4 min
average time from failed payment to call
Faster than your dunning email sequence even starts.
$349/month. Pays for itself with one recovered customer.
Everything included. No tiers. No per-seat pricing.
3 actionable insights in 14 days or you don't pay.
Need CRM integration or custom workflows? Ask about Professional
Stripe OAuth (secure) · Calls disclose AI identity · Instant opt-out
Common questions. Straight answers.
Yes. Our answer rate is 38%. And with failed payments, customers are grateful you called — most didn’t even know their payment failed.
Yes, always. The call opens with full disclosure. But most customers don’t care who’s calling — they care that someone noticed before they accidentally lost access.
The AI finds out why. If they’re leaving, you get a churn reason. If it’s a billing issue, you get the details to fix it. Either way, you learn something you wouldn’t have otherwise.
Natural and conversational. These calls are warm and helpful — “hey, your payment didn’t go through, wanted to check in” — not robotic debt collection.
Secure access to failed payment events and customer contact information. We never see card numbers or billing amounts.
Yes. The AI can offer to send a direct link to update payment info. You configure the URL in your dashboard.
Works with your stack
Every failed payment is a customer you might lose. Start recovering them.
Connect Stripe. Recover revenue. $349/month.
Connect Stripe →If we recover nothing, you pay nothing.